Front Desk Receptionist/Administrative Assistant

Company: Coastal Orthopedic Associates
Location: Gloucester
Posted on: July 29, 2022

Job Description:

Front Desk Receptionist / Administrative Assistant- Gloucester location. Our busy orthopedic practice is seeking a highly organized, hardworking and self-motivated Front Desk Receptionist to keep the front office running smoothly. The ideal candidate will report to multiple employees and providers with minimal direct supervision while maintaining proper flow of the front desk. Therefore, he or she needs to have superb time management and organization skills. The candidate will be comfortable with general office operations, including electronic correspondence, filing and distributing incoming mail. Our Front Desk Receptionist is one of the faces of our organization, and therefore should have good people and communication skills in order to best work with our patients. We also hope that our Front Desk Receptionist will help us identify ways we can be more effective and efficient by contributing fresh ideas for improvement.This position is 17-20 hours per week, every other Monday, every Tuesday, (4 hours or 8 hours, alternating) every Wednesday, all day, 8 hours- at our Gloucester location. Opportunity for additional per-diem hours and growth.RESPONSIBILITIES: Handle office interactions with outside visitors. This includes greeting and directing patients, answering phone inquiries, and handling requests in a professional manner. Keep track of inventory to ensure a well-stocked office and waiting room Check in incoming patients and verify all demographic and insurance information Make appointments for patients Collecting payments for co-payments, balances, and cash products Fulfilling medical record requests Maintain HIPAA compliance Operate and maintain office machinery, including copiers, fax machines and printers. Scan incoming faxes and import directly patient s chartSKILLS: High school diploma or equivalency required. Associate s or bachelor s degree preferred. Good organization, scheduling and time management skills. Previous experience with administrative duties in an office setting preferred. Excellent communication skills.Job Type: Part-timePay: $18.00 - $20.00 per hourBenefits: Paid time offSchedule: Day shift No weekendsCOVID-19 considerations:All employees wear masks and have been trained on proper hygiene protocols. We follow all CDC and state recommended guidelines.Education: High school or equivalent (Preferred)Experience: Customer service: 1 year (Preferred)Work Location: One location

Keywords: Coastal Orthopedic Associates, Lynn , Front Desk Receptionist/Administrative Assistant, Administration, Clerical , Gloucester, Massachusetts