2025-3005 | US - Remote Work from Home Customer Service Rep in a Contractor Role
Company: Omni Interactions
Location: Manchester
Posted on: February 15, 2026
|
|
|
Job Description:
Applications ONLY accepted on laptops or desktop computers! Omni
Platform Overview - Click HERE TO REVIEW BEFORE starting your
application! Overview: Omni supports many clients in a variety of
industries, including many of the Fortune 500. Omni is looking to
contract with qualified independent contractors who will provide
phone and customer support services. If you contract with Omni,
you’ll interact with customers primarily through inbound phone
calls and possibly chat/email, helping them with all their needs.
Schedule: ? Majority of available hours are during weekdays and
daytime ? Opportunity to create a schedule that works best for you
(within client / contract hours of operation) Earnings & Revenue:
Earnings vary by client, ranging from $14 to $20 per hour Revenue
is determined by your phone status when assisting customers
Additional incentives can be available based on Omni and client
minimum targets Must-Have Skills for Successful Contractors:
Exceptional written and verbal communication skills ? Proven track
record in customer service and delivering outstanding customer care
Attention to detail with strong problem-solving skills Friendly,
empathetic tone, and professional demeanor Self-motivated,
proactive, and resourceful mindset ? Proficient in using
technology, including computer applications and software.
Technology & Equipment Requirements: Personal computer with a
minimum of 8GB RAM (tablets like iPads, Amazon Fire, Samsung Galaxy
Tab, and Chromebooks are NOT permitted) Wired USB headset with
microphone for clear communication High-speed wired internet with a
minimum of 10 Mbps download speed and 5 Mbps upload speed for
seamless connectivity Mobile home internet and Satellite internet
service (Starklink) is NOT supported by Omni or ANY client ?
Operating system of Windows 11 (some clients may accept AppleOS)
Windows Defender Anti-Virus Installed and Active (other versions
for AppleOS may be accepted) Smart phone needed for daily
authentication. Additional equipment may be needed - check client
specific details for more info Work Environment Requirements: Quiet
and dedicated work area ?? No Background Noise Unapproved
Locations: Alaska California Colorado Connecticut Delaware
Flagstaff, Arizona Hawaii Illinois Michigan Maine Massachusetts
Maryland Minneapolis, Minnesota New Jersey New York Oregon Rhode
Island Santa Fe, New Mexico St. Paul, Minnesota Tucson, Arizona
Vermont Virginia Washington Washington DC Contractual Relationship:
The relationship between you and Omni Interactions is a contractual
relationship. You will remain an independent contractor for the
duration of your contractual relationship with Omni. Omni
Interactions will not be responsible for withholding taxes on your
earnings while contracted with Omni Interactions. When you receive
your contract, you will be asked to agree to have no claim against
Omni Interactions hereunder or otherwise for vacation pay, sick
leave, retirement benefits, Social Security, worker’s compensation,
health or disability benefits, overtime, unemployment insurance
benefits or employee benefits of any kind.
Keywords: Omni Interactions, Lynn , 2025-3005 | US - Remote Work from Home Customer Service Rep in a Contractor Role, Customer Service & Call Center , Manchester, Massachusetts
