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eCommerce Product Manager

Company: Cell Signaling Technology
Location: Lynn
Posted on: June 13, 2022

Job Description:

Company OverviewCell Signaling Technology, Inc. (CST) is a private, family owned, worldwide leader in the development and commercialization of antibodies, assays and research tools. As a company of scientists for scientists, we have developed XMT technology, a proprietary method to develop exceptional monoclonal antibodies, PTMScan, a technology to discover protein post-translational modifications, and PhosphoSitePlus, an online resource for investigation of post-translational modifications. We are passionate about our role in contributing to the life science industry's advancing of the human condition through accelerating the discovery and development of innovative therapies for human disease. We are fully committed to developing new research tools to help define the mechanisms underlying cell function and disease, thereby broadly accelerating progress in biomedical research and medicine. The role Our team is growing, and we are seeking a Customer-centric and highly motivated team player to join our Global Commercial Operations Team as an eCommerce Product Manager to fuel growth within our global e-commerce ecosystem, including direct and indirect channels. This new and exciting role, in collaboration with a team of global cross-functional stakeholders, is a key driver in the development and execution of our vision, strategy and roadmap of e-commerce related initiatives to create a frictionless, integrated experience for our Customers. You'll have the opportunity to....

  • Be the primary business owner on all global eCommerce related initiatives including new eCommerce channels in global direct and indirect markets
  • Positively impact the purchase stage of the Customer journey by leveraging industry-leading best practices and Customer behavior data
  • Collaborate with cross-functional stakeholders such as Strategic Marketing, B2B, Rev/Lead Gen, Product Management, Regional Marketing, UX, Operations, Customer Support, and Web stakeholders
  • Drive definition and implementation of a global ecommerce approach
  • Define business cases, user stories and provide input to Web Product Owner and Scrum Teams for successful execution of initiatives
  • Continuously identify opportunities to implement improvements based on customer feedback, web and shopping analytics and external benchmarks
  • Drive business value through delivery and optimization of eCommerce initiatives that support strategic focus areas Who you are and what you bring to the team....
    • 5-8 years of relevant experience in retail/ecommerce, global eCommerce Operations or Analytics with demonstrated success delivering on commitments
    • The ability to effectively communicate and present results of analyses and technical concepts to both technical and non-technical audiences
    • Ecommerce experience with a focus on Omni Channel capabilities
    • Ability to set clear direction for Teams, collaborate with peers and motivate to achieve goals that are part of the broader product vision
    • Ability to effectively gather and digest business needs, transform them into clear requirements that can develop into an actionable product roadmap
    • Working knowledge of Agile' methodologies
    • Strong communication and collaboration skills with ability to effectively drive projects forward with a cross-functional Team
    • Life Science industry experience a plus What we offer.... At Cell Signaling Technology (CST ) we recognize that people will always be our most important asset. Providing a safe, inclusive, and stimulating working environment that understands the importance of diversity, human dignity and meaningful work is as important as establishing company policies that incorporate excellent health insurance and pay benefits. We recognize that development of people is the key to their happiness and thus ensure every employee has impactful discussions with their manager and develops actionable performance and professional development plans. Lastly, we are committed to engaging and supporting our employees in committees and philanthropy that benefit their local communities and environment through community investment programs. Benefits
      • Medical (BCBS) and Dental (Delta Dental) plans paid at 90%
      • Vision Insurance
      • Life Insurance, Short and Long Term Disability
      • Flexible Spending accounts
      • 401(k) Plan with 6% match
      • Tuition Reimbursement
      • Generous PTO package
      • Pet Insurance
      • Employee Assistance Program
      • Onsite Subsidized Cafeteria
      • Free Parking Our number one priority is the health and safety of our employees, their families, our communities, partners and customers. In order to promote that safety and well-being, we require that all US-based employees be fully vaccinated against COVID-19 by their start date. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated, or who object to vaccination due to a sincerely held religious belief, may make a request for exemption. We will consider requests for reasonable accommodations consistent with our policy, and where we are able to provide such accommodations without undue hardship to the company.Cell Signaling Technology (CST ) is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, status as a veteran or as a member of the military or status in any group protected by applicable federal or state laws. AGENCIES All resumes submitted by search firms/employment agencies to any employee at Cell Signaling Technology (CST ) via email, the internet or in any form and/or method will be deemed the sole property of CST , unless such search firms/employment agencies were engaged by CST for this position and a valid agreement with CST is in place. In the event a candidate who was submitted outside of the CST agency engagement process is hired, no fee or payment of any kind will be paid.Required
        Job Industries
        • Customer Service

Keywords: Cell Signaling Technology, Lynn , eCommerce Product Manager, Executive , Lynn, Massachusetts

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