Automotive Service Manager
Company: Pride Chevrolet
Location: Lynn
Posted on: June 16, 2022
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Job Description:
If you are an experienced Service Manager with a proven track
record of success and drive to provide the highest level of
customer satisfaction, then we are looking for you. Come experience
a new opportunity in a dynamic and busy service department. Pride
Motor Group offers a very competitive salary, outstanding benefits
package, and safe and friendly work environment. RESPONSIBILITIES
Hire, train, manage and retain service team not limited to advisors
and technicians Ability to listen, communicate effectively and
resolve conflict with customers, employee and co-workers Meets
department financial objectives by estimating requirements;
preparing annual sales and service budgets; scheduling
expenditures; analyzing variances; initiating corrective actions
Manage and maintain factory standards for warranty claims Maintain
high CSI rating by handling customer complaints immediately and
appropriately Maintain customer follow up system that encourages
repeat and referral business Establishes department goals and
objectives, measures progress, analyzes results and makes
improvements as needed Manages required training to comply with
manufacturers Manage shop productivity, labor hours, cost of sale
and operating expenses to provide for a profitable department
QUALIFICATIONS 3 - 5 years of management experience in an
automotive dealership required Strong work-ethic with the ability
to work in a fast-paced, results-driven environment Successful
experience in automotive retail management Strong communication and
leadership skills Valid and clean driver's license Ability to work
extended hours and Saturdays when necessary Strong focus on
providing excellent customer service BENEFITS Medical, vision and
dental insurance Life Insurance Flexible Spending Accounts
Short-term and long-term disability Paid holidays and vacation 401k
with company match Employee purchase and discount program We are an
equal opportunity employer. All applicants will be considered for
employment without attention to race, color, religion, sex, sexual
orientation, gender identity, national origin, veteran or
disability status. We are committed to providing a safe, drug-free
work environment. Applicants must be willing to submit to a
pre-employment background check. Interested candidates must possess
a valid driver's license and have a satisfactory driving record.
Bonus/Commission: No
Keywords: Pride Chevrolet, Lynn , Automotive Service Manager, Executive , Lynn, Massachusetts
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