Assistant Front End Manager
Company: Wegmans Food Markets
Location: Chestnut Hill
Posted on: April 17, 2024
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Job Description:
Schedule: Full time
Availability: Morning, Afternoon, Evening (Includes Weekends).
Shifts end as late as 12:30am
Age Requirement: Must be 18 years or older
Location: Chestnut Hill, MA
Address: 200 Boylston Street
Pay: $23 - $24.50 / hour
Job Posting: 04/01/2024
Job Posting End: 05/01/2024
Job ID:R0204964
We're looking for entry-level leaders who are passionate and ready
to collaborate, lead, and give their best every day! In this role,
your responsibilities will consist of both coordinating and
troubleshooting daily activities of our customer service employees,
as well as taking part in store management duties and projects.
Through these responsibilities you will gain a deep understanding
of our values, business measures and operations, experiencing
everything from daytime to nighttime hours, often acting as a
liaison between different areas of the store. You will be
responsible for leading and developing a team of customer service
focused team members, ensuring they have the tools and resources to
be successful at their jobs. If you love to work in a fast-paced,
energetic environment where no two days are the same, then this is
the role for you!
What will I do?
Independently manage store operations between daytime and nighttime
hours, acting as key leader and liaison among teams and various
departments throughout the store; responsible for closing and/or
opening the store, as part of a varied schedule that changes on a
weekly basis
Partner with department management to prioritize and delegate tasks
and ensure the Front End/customer checkout operations runs
efficiently, monitoring the business and customer traffic
throughout the store, managing the right number of open checkout
lanes and running register when necessary to reduce customer wait
time
Manage performance of a team of Customer Service employees,
providing resources, training, feedback, and development
opportunities
Provide Incredible Customer Service to customers and employees
alike, acting as a champion throughout the store for our values and
standards
Quickly react to situations that arise, partnering with store
leadership to problem solve operational challenges
Participate in and/or lead special projects and assignments across
the store with the goal of bringing employees together and
enhancing the Company culture
Required Qualifications
1 or more years of work experience, preferably in customer service,
or a college degree
Computer skills
Proven ability to multi-task and handle interruptions in a
fast-paced environment
Preferred Qualifications
Experience leading a team
Ability to quickly learn and adapt to new situations and subject
matters
At Wegmans, we've long believed we can achieve our goals only if we
first fulfill the needs of our people. Putting our people first and
offering competitive pay and a variety of benefits & perks is just
the start of what it means to work at Wegmans.
Whether through premium pay for working on Sundays or holidays,
offering industry-leading health care coverage and wellness
programs to support physical, financial, and emotional well-being,
or paid time off (PTO) to help you balance work and life, we've got
something for everyone.
And because we care about the wellbeing and success of every
person, we recognize each person has their own unique scheduling
needs. We're proud to offer flexibility in scheduling so our
employees can prioritize what is most important to them. Our large,
high-volume stores and 24x7 operations allow for personalized
schedules that balance an employee's individual needs with the
needs of our business and each department.
Comprehensive benefits*
Paid time off (PTO) to help you balance your personal and work
life
Higher premium pay rates for working Sundays or on a recognized
holiday
Health care benefits that provide a high level of coverage at a low
cost to you
Retirement plan with both a profit-sharing and 401(k) match
A generous scholarship program to help employees meet their
educational goals
LiveWell Employee & Family program to support your emotional,
work-life and financial wellness
Exclusive discounts on electronics, entertainment, gym memberships,
travel and more!
And more!
***Certain eligibility requirements must be satisfied and offerings
may differ based upon area or the company and/or position.
For 25 years in a row, our employees have put us on the FORTUNE
magazine's list of the 100 Best Companies to Work For -. Discover
what it means to work for a family-owned, mission-driven,
values-based company that believes in caring, respect, empowerment,
high standards and making a difference in the community. Because
with a family-like atmosphere of shared support, leaders who have
your best interest at heart and growth as part of everything we do,
Wegmans is the place for you to do what you love-and love what you
do.
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Keywords: Wegmans Food Markets, Lynn , Assistant Front End Manager, Executive , Chestnut Hill, Massachusetts
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