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Mobile Expert, Metro - Retail Sales

Company: T Mobile
Location: Lynn
Posted on: June 13, 2022

Job Description:

Be unstoppable with us T-Mobile is synonymous with innovation---and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we---re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, BEYOU with us. Together, we won---t stop Mobile Experts (ME) work as part of a Retail Team of Experts to bring the Metro by T-Mobile brand to life. They live and breathe T-Mobile They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They're experts in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. Mobile Experts Do It the Right Way, meeting performance targets including sales, customer experience, and quality of sale metrics. Responsibilities: Serving and selling to our customers, while providing a best in class customer experience and building loyalty Consistently leverages digital tools in interactions and onboarding Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems, and reference resources Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology Partners with T-Mobile employees across channels, including business and customer service Also responsible for other Duties/Projects as assigned by business management as needed. The experience you---ll bring: 6 months of customer service and/or sales experience. Retail environment preferred. Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Effective at balancing customer experience and performance goals. Desire to be a part of the game-changing T-Mobile store team. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Competitive drive and confidence to succeed in a fast-paced sales environment. What---s in it for you: Competitive base pay, plus commissions Benefits for part-time and full-time employees Medical, dental, and vision benefits Matching 401(k) An annual Employee Stock Grant and a purchase plan for grabbing TMUS stock at a discount Generous paid time-off programs Phone service discounts Education reimbursement Serious growth potential for your career This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn---t do it without someone like you. So, what do you say? Isn---t it time you explored what could become the career move of a lifetime? We invite you to apply today Minimum qualifications: At least 18 years of age Legally authorized to work in the United States High School Diploma or GED T-Mobile's Commitment Never stop growing T-Mobile doesn---t have a corporate ladder---it---s more like a jungle gym of possibilities We love helping our employees grow in their careers, because it---s that shared drive to aim high that drives our business and our culture forward. If you---d like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today https://www.tmobile.careers/profile/join/ T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodationt-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Keywords: T Mobile, Lynn , Mobile Expert, Metro - Retail Sales, Hospitality & Tourism , Lynn, Massachusetts

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