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Senior Knowledge Analyst - Implementation Specialist

Company: The Boston Consulting Group, Inc.
Location: Boston, MA
Posted on: April 30, 2018

Job Description:

Senior Knowledge Analyst - Implementation Specialist (The Boston Consulting

Group, Inc. - Boston, Massachusetts): Collaborate with BCG case teams and

deliver value to BCG clients by supporting the development of new internal

and client-facing software tools and products that provide business

solutions based on data and business analytics, and then delivering,

implementing, and configuring these applications to optimize client

utility. Specific duties include: work with client IT team to install the

application and ensure compliance with client’s security policies,

deployment, and support; advise and train clients on the software

application's usage and best practices to enable them to operate, monitor,

and support the application; recommend processes to optimize the business

value delivered by the application; install and configure the application

according to business requirements; develop creative and efficient

solutions when confronted with technical challenges; collaborate with

vendors to diagnose and resolve technical system problems and performance

issues; document, track, and monitor bugs, problems, and issues; perform

quality control testing; provide first class training and assistance to

application users; and maintain strong expertise and knowledge of current

and emerging technologies and products. Requires a Bachelor’s degree (or

higher) in Computer Science, Engineering, Information Technology, Business

Analytics or related field (willing to accept foreign education equivalent)

plus five (5) years of experience configuring web-based applications to

meet clients’ business requirements. Specific skills/other requirements - must possess the following: deep utilization of Microsoft Excel (5 years); technical troubleshooting (4 + years); writing T

must possess the following: deep utilization of Microsoft Excel (5 years);

technical troubleshooting (4 + years); writing T-SQL store procedures and

queries (3 + years); reading serve log files and application error files (3

+ years); direct customer support and technical implementation (3 + years);

communicating technical strategy options and decisions to non-technical

clients (3 + years); creating reports in Microsoft reporting services (1 +

year); and VBA programming (1 + year). Must have unrestricted

authorization to work in U.S. M-F, 9:00 a.m. to 6:00 p.m. 45+ hours per

week. Send resume to BKASKAbcgcom@bcg.com. An Equal Opportunity Employer.

Keywords: The Boston Consulting Group, Inc., Lynn , Senior Knowledge Analyst - Implementation Specialist, Information Technology , Boston, MA, Massachusetts

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