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Mobile Tire Technician - Boston, MA

Company: The Goodyear Tire and Rubbber Company
Location: Lynn
Posted on: May 4, 2022

Job Description:


Pay Starting at $20/hr

Sign on Bonus: Up to $2,000

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!


As a Mobile Tire Technician, you are always on the move, operatingone of ouron-the-go tire-installationservicemethodsfor guests. But your job goes beyond installing tires, you'll also be there to engage with guests and answer any questions they may have. No experience installing tires? No worries! We're happy to train you to become a part of our team and a driving force of the most innovative way to buy tires.

Responsibilities will include, but not be limited to:

  • Performingbasic tire services (e.g. mounting and balancing tires, tire repairs) using the Mobile Van in order to provide the easiest, most convenient experience possible.
  • Safely drivingthe Mobile Van to and from all appointments and conduct proper safety checks when installing tires
  • Deliveringoutstanding customer service byanswering questions,explaining the installation process, while fully understanding thecustomer'sneeds.
  • Ensuringguest satisfactionduring each of the following interactions, check in, scheduling appointments, installation,and checking out guests.
  • Demonstratingproficient knowledge of products and services includingwarranties, promotions and advertisements.
  • Efficiently work with portable iOS and PC devices to manage workflow and complete appointments
  • When necessary, you may be asked to assist and fill-in for other members of the Mobile Operations team.
  • Performinga variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.
    Basic Qualifications:
    • Previouscustomer service experience is required.
    • A valid driver's license
    • You must be at least 18 years of age.
    • No relocation is being offered for this position.
    • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.
      Preferred Qualifications:
      • Previoustireinstallationexperienceis preferred.
      • Ahigh school diploma/GEDispreferred.
        PositionSkills and Requirements:
        • You know how to work with guests,and are able to provide top-of-the-line service in any scenarioto our customers.
        • You are able to work independently, staying on task and followingschedules and meetingdeadlines.
        • You know how toclearlycommunicate with otherstomake every interaction with guests simple andinformative.
        • You're excellent at managing your time, but also can be flexible with it, because your schedule won't always be the same.
        • This position requires the ability to read, understand, and followallprocedures and guidelines.
        • Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays.

Keywords: The Goodyear Tire and Rubbber Company, Lynn , Mobile Tire Technician - Boston, MA, IT / Software / Systems , Lynn, Massachusetts

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