Technical Support Specialist - Hemostasis
Company: Werfen
Location: Bedford
Posted on: May 2, 2024
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Job Description:
OverviewWerfen Werfen is a growing, family-owned, innovative
company founded in 1966 in Barcelona, Spain. We are a worldwide
leader in specialized diagnostics in the areas of Hemostasis, Acute
Care Diagnostics, Transfusion, Autoimmunity, and Transplant.
Through our Original Equipment Manufacturing (OEM) business line,
we research, develop, and manufacture customized assays and
biomaterials. We operate directly in 30 countries, and in more than
100 territories through distributors. Our Headquarters and
Technology Centers are located in the US and Europe, and our
workforce is more than 7,000 strong. Our success comes from a
specific focus in these rapidly evolving diagnostic areas, our
commitment to customers, and our dedication to innovation and
quality. We're passionate about providing healthcare professionals
the most valuable and complete solutions to improve hospital
efficiency and enhance patient care. Position Summary:Under
direction of the Technical Operations Manager, provides technical
assistance to customers and Werfen field personnel within a product
line responsibility. Troubleshoot, over the phone, instrument
failures. Answers a broad range of technical questions regarding
instrument performance, instrument capabilities, QC concerns and
other product concerns as required. ResponsibilitiesKey
Accountabilities
Keywords: Werfen, Lynn , Technical Support Specialist - Hemostasis, IT / Software / Systems , Bedford, Massachusetts
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