LynnRecruiter Since 2001
the smart solution for Lynn jobs

Senior Relationship Banker, Newtonville, MA

Company: Santander Holdings USA Inc
Location: Lynn
Posted on: October 16, 2020

Job Description:

Senior Relationship Banker, Newtonville, MA -- - -- 2003370 -- Description -- [POSITION SUMMARY] As a Associate, Senior Relationship Banker you will be responsible for acquiring, deepening, and retaining relationships with consumer and small business customers (with annual revenue up to $3MM). You will directly manage and grow a client portfolio of the most complex and highest value consumer and small business clients in the branch. You will deliver an exceptional customer experience through engagement of customers in the branch, over the phone, and through collaboration with business partners.[RESPONSIBILITY STATEMENTS]Assess customer needs by being genuinely curious, asking questions, and identifying opportunities to help achieve their financial goals today and in the future.,Be the expert on Santander products and services and be able to articulate the benefits that will help customers based on their need.,Build trust and deliver solutions by setting expectations and meeting commitments.,Deliver an outstanding customer experience in every interaction. Ensure timely follow up and escalate for resolution when appropriate.,Develop relationships with new and existing customers by maintaining contact through early engagement calls and regular outreach to portfolio customers.,Engage customers through proactive, outbound calling for both service and relationship deepening opportunities.,Ensure compliance with all bank policies, procedures and regulatory requirements.,Independently manage a portfolio comprised of both High Value consumer clients and Small Business customers with annual revenue up to $3MM.,Participates in joint calling with Product partners to generate and deepen relationships with business customers.,Put the customer at the center of everything you do, deepen relationships and make connections during every interaction., Recommend the best needs based solution; deliver solutions directly as well as introduce key partners (i.e. Investment, Mortgage etc.) when appropriate. -- Qualifications -- [EDUCATION] Bachelors Degree [WORK EXPERIENCE] 5-9 years; Strong financial acumen; general knowledge of consumer and small business products, and small business lending ,5-9 years;Experience in a customer facing environment including a minimum of 2-3 years in Financial Services with direct experience acquiring new client relationships and developing existing client relationships. [SKILLS AND ABILITIES] Ability to use critical thinking to solve problems and provide solutions to customer issues,Ability to work effectively in a team environment, building strong relationships with colleagues and business partners ,Basic computer skills,Demonstrated proficiency using the phone to engage with customers,Exceptional listening and communication skills in person and over the phone,Motivated to help people achieve financial goals,Passion and personal commitment to proactively help customers [PHYSICAL DEMANDS] May frequently require minimal physical effort such as sitting, standing, and walking. [COMPETENCIES] Establishes rapport with all parties in an attempt to diffuse tension Confronts the issue, not the person,Knows who to reach out to inside and outside of one?s team to get work done Takes action to enhance working relationships needed to achieve seamless work flow,Organizes and prioritizes workload and tasks for oneself and team members Actively plans ahead for routine and cyclical work,Probes in-depth to understand the customer?s business needs Explores and understands the customer's alternatives and decision criteria,Sees through complexity and detail to get to the critical issues at hand Takes into account the wider context within which problems exist,Understands rationale for change and adjusts schedules and tasks to make things work Anticipates and plans for changes in work schedules and assignments -- Job : -- Relationship Management -- Primary Location : -- Massachusetts-Newtonville-624 Washington Street - 00689 - Newtonville - Branch -- Other Locations : -- United States -- Organization : -- Consumer & Business Banking (1001) -- Schedule : -- Full-time -- Job Posting : -- Oct 9, 2020, 2:53:37 PM --

Keywords: Santander Holdings USA Inc, Lynn , Senior Relationship Banker, Newtonville, MA, Other , Lynn, Massachusetts

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Licensed Therapist for Online Counseling
Description: Private practice with no doors and no overhead. 10 10 Join the world 38 039 s largest online counseling platform. 10 10 We provide the marketing, the technology, and the additional income. You (more...)
Company: BetterHelp
Location: East Providence
Posted on: 10/25/2020

Shopper - grocery pros wanted for up to $22 an hour
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Concord
Posted on: 10/25/2020

Travel Histology Tech - $1,600 per week
Description: MedPro Healthcare Allied Staffing is seeking a travel Histology Tech for a travel job in Concord, New Hampshire.Job Description Requirements ul li Specialty: Histology Tech li Discipline: Allied (more...)
Company: NurseFly Travel Nursing
Location: Concord
Posted on: 10/25/2020


Registered Nurse - Home Care (Position Eligible for $5K Sign On Bonus)
Description: HopeHealth is seeking an experiencedRegistered Nurse for its affiliate HopeHealth Visiting Nurse. In this role you will visitpatients in their homes within a specific geographic area. Position is eligible (more...)
Company: HopeHealth
Location: East Providence
Posted on: 10/25/2020

CDL A Local Truck Driver - Dedicated Home Daily
Description: Join the Cowan Family as a dedicated local driver out of Uxbridge, MA. Our drivers on this account make between 57,000 and 63,000 per year. You'll enjoy our newly increased pay packages with a variety (more...)
Company: Cowan Systems
Location: Woonsocket
Posted on: 10/25/2020

Physician / Emergency Medicine / New Hampshire / Locum tenens / Teleme
Description: Quivvy Tech is currently hiring telemedicine physicians Quivvy Tech is the fastest growing national telemedicine network in the U.S. We have
Company: Quivvy Tech
Location: Concord
Posted on: 10/25/2020

Earn more this Fall, deliver with Uber Eats
Description: 38 quot 10 Deliver with Uber. Earn on your schedule. 10 Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekendsit 38 039 s up to you. 10 Earn Good Money. (more...)
Company: Uber Eats
Location: Concord
Posted on: 10/25/2020

Production Support Services, Advisor
Description: Position SummaryAs an Advisor,Production Supt Svcs, you will responsible for maintaining and supporting critical CVS Health Pharmacy systems and applications. You will be involved with event, incident, (more...)
Company: CVS Health
Location: Woonsocket
Posted on: 10/25/2020

Licensed Health Insurance Agent - Massive OEP Opportunity, limited hiring class
Description: Assurance has opened up 100 spots nationally for Licensed Health agents to join our platform by 10/31 Join the revolutionary ASSURANCE platform in time to have the best Open Enrollment Period OEP (more...)
Company: ASSURANCE Independent Agents
Location: Woonsocket
Posted on: 10/25/2020

Regional CDL A Dry Van Truck Driver - Earn up to $.70 per mile
Description: Logistics One is Hiring Regional CDL A Truck Drivers. Top Drivers Earning over 70,000 Per Year Drivers can be home every week or stay out longer, you decide Guaranteed minimum
Company: Logistics One
Location: East Providence
Posted on: 10/25/2020

Log In or Create An Account

Get the latest Massachusetts jobs by following @recnetMA on Twitter!

Lynn RSS job feeds