Field Support Specialist
Company: Traveling Vineyard
Location: Ipswich
Posted on: June 19, 2022
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Job Description:
Compensation:Salaried $40,000/year annual$1,500 performance
bonus at the 6 & 12 months of employmentJob DescriptionTraveling
Vineyard offers fun and educational wine experiences featuring our
exclusive, award-winning wines from around the world. We don't take
ourselves too seriously, but we -do -take our jobs seriously. As
the innovator of the in-home wine tasting party plan concept, an
established social selling and try-before-you-buy brand, Traveling
Vineyard markets wine directly to consumers and businesses via
private wine tastings, corporate events, and engaging virtual
tasting and shopping events-all with the help of thousands of
Traveling Vineyard brand ambassadors operating in 39 states. With a
wide array of value-adds, including a customizable wine
subscription and online self-guided wine tastings, Traveling
Vineyard is positioned to provide a unique entrepreneurial
opportunity with competitive perks, professional development, and
our signature 5Fs: flexibility, fun, friendship, financial reward,
and fulfillment.Traveling Vineyard is currently seeking a -Customer
Support Specialist -who is ready to bring fun, energy, customer
service and training experience to the team! We're looking for an
engaged team member who can professionally communicate via multiple
channels, roll up their sleeves and jump in wherever may be
needed.Daily responsibilities include but are not limited to:-
-Assist Traveling Vineyard's independently contracted "wine guides"
-daily with questions regarding their sales accounts -- Work with
new Wine Guides with training and on-boarding account activation,
including technical questions --- -- Respond to consumer questions
about product, Traveling Vineyard, and orders- -Create and maintain
relationships with Wine Guides to optimize their sales and strategy
-The ideal candidate: --- Customer service experience --- Easily
learns and retains information presented - --- Enjoys problem
solving and is solution-focused --- Has a cheerful and engaging
presence through phone and email communications --- Interested in
creating connections with our Wine Guides and customer base --- Has
the ability to work independently as well as with a team and can
follow directions --- Is over 21 years of age -Why Traveling
Vineyard? --- We pride ourselves on a fun, fulfilling, and friendly
work environment --- We offer health and dental insurance along
with short & long term disability insurance --- An excellent
discount on all of our wine products -Compensation:Salaried
$40,000/year annual$1,500 performance bonus at the 6 & 12 month
mark
Keywords: Traveling Vineyard, Lynn , Field Support Specialist, Other , Ipswich, Massachusetts
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