Reception Appointment Clerk- Enrollment Department

Company: Lynn Community Health Center
Location: Lynn
Posted on: August 4, 2022

Job Description:

Job Description RECEPTION/ APPOINTMENT CLERK - ENROLLMENT DEPARTMENT Are you interested in playing a part of the Patient Access Support Services Department for the Enrollment Department? Do you enjoy taking accurate and complete messages for other staff? Are you looking for benefits effective on the first day of employment? Do you want to work where your professional growth and development are a priority? Can you complete initial registration for patients? Do you have the ability to identifying patient correspondence, sorting and identifying mail and faxes? Can you help patients get the correct information they need? Are you willing to Contribute to the team effort by supporting all team members? Yes? Please click here to apply for the position of Reception/Appointment Clerk- Enrollment Department at the Lynn Community Health Center. In this role you will: Schedule appointments via EMR. Monitor Waiting Room to ensure patients are being taken care of in a timely manner. Assist with sorting and distributing mail and faxes. Greet and process patients, with an emphasis on positive customer service. Answer phones, take accurate complete messages, and deliver promptly. Assist patients with insurance problems/questions with the assistance of enrollment staff. Respect and maintain patient confidentiality in all aspects of care including use of electronic health information. The successful applicant will offer: High School Graduate or equivalent. History of good attendance and positive work attitude. Detail-oriented and thorough. Ability to communicate effectively with patients of diverse ethnicity. Pleasant telephone manner; good memory and patience. Ability to be courteous, efficient, effective, and patient under hectic circumstances. Bi-lingual in Spanish/Khmer and English preferred. Please apply now and grow with LCHC Thank you

Keywords: Lynn Community Health Center, Lynn , Reception Appointment Clerk- Enrollment Department, Other , Lynn, Massachusetts