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Online Banking Specialist

Company: Aston Carter
Location: Lynn
Posted on: January 24, 2023

Job Description:

Aston Carter hiring Online Banking Specialists! Online Banking Specialists will :--- Provide outstanding service via phone and email to all online banking end users with outgoing personality and professionalism; successfully address customer questions and concerns.--- Provide a high level of customer service to all online banking end users.--- Provide support to online banking call volume for the customer service center--- Utilize strong written communication skills to reply to internal and external email inquiries in a timely and efficient manner.--- Serve as a service liaison between online customers of Eastern Bank and all third-party service providers.--- Process new online account set-ups and perform ongoing maintenance to existing online accounts.--- May be required to assist other areas of the call center on an as-needed basis.Qualifications:

  • 1 year call center experience
  • 5 years customer service experience
  • High School Diploma or equivalent


    About Aston Carter:
    Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
    At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
    Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.
    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Lynn , Online Banking Specialist, Other , Lynn, Massachusetts

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