Relationship Banker
Company: Newburyport Bank
Location: Newbury
Posted on: January 27, 2023
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Job Description:
Newburyport Bank is a premier community bank in the Greater
Seacoast looking to expand our team. We are seeking an enthusiastic
individual for the position of Relationship Banker at our Newbury
location. The Relationship Banker is an advocate and expert on the
Bank's products and services, as well as, seeks and builds old and
new relationships by providing first class customer service.If you
are seeking an organization who treats customers, employees, and
community members with respect, fairness, and an unwavering
commitment to professional growth and development, apply
now.Essential Duties and Responsibilities include the following:
however other duties may be assigned as dictated by business
need:Demonstrates understanding of and commitment to the Bank's
ongoing mission, vision and core values.Maintains a thorough
knowledge of all Newburyport Bank products, services, procedures,
policies and appropriate regulatory issues relating to daily job
functions.Consistently provides superior professional service to
all customers with helpful, professional, friendly behaviors
reflecting commitment to the high service excellence standards
expected at Newburyport Bank.Retains existing customers and deepens
relationships with new and existing customers. Implements all
recommendation strategies, including new products and services
developed by management.Participates in all Bank wide incentive
programs and Bank business development initiatives, while promoting
products and services to add value and create customer
awareness.Services customers by processing a variety of
transactions with minimal or no errors according to established
Newburyport Bank policies and procedures; including but not limited
to: accepting checks for cash and deposit; processing payments for
loans and other services; maintaining necessary logs and processing
mailed deposits; completing incoming and outgoing wire
documentation.Verifies all transactions, place holds as appropriate
and balances cash drawer upon completion of assigned shift to
ensure compliance with Newburyport Bank standards policies. Seeks
assistance as needed to resolve balancing discrepancies.Processes
night deposit bags, recording proper information in the log under
dual control and adjusting when necessary with supervisor
approval.Identifies and matches customer needs with Newburyport
Bank products and services by interviewing customers and discussing
their financial needs including making referrals to other
colleagues and departments to ensure customer needs are met.Opens
new accounts, certificates of deposit, and all other ancillary
products offered by the Bank.Assists customers with ATM related
issues, daily ATM balancing procedures and night deposit
procedures.Performs security function by opening and closing bank
and vault, and ensuring overall safety and security of bank
grounds. Minimum of high school education or equivalent in addition
to 3+ years of retail or customer service experience, preferably in
a teller and or customer service role or a combination of
both.Proficiency with Microsoft applications including Outlook,
Word and Excel.Comfortable with utilizing internet based
applications.Basic understanding and aptitude for math, working
with numbers and cash handling.Demonstrated aptitude for Customer
Service, and comfort level with verbal and written
communications.Detail orientation and organizational skills.Ability
to work effectively as part of a team.Member FDIC -Member DIF -
EOE/Disabilities- Veterans - Equal Housing Lender- Bank
NMLS#413282PM21PI202108889
Keywords: Newburyport Bank, Lynn , Relationship Banker, Other , Newbury, Massachusetts
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