Care Coordinator

Company: Lynn Community Health Center
Location: Lynn
Posted on: March 18, 2023

Job Description:

CARE COORDINATORAre you interested in playing a part of the of coordinating the patient's care through the health care system?Do you enjoy advocating for patients continuity of care?Are you looking for benefits effective on the first day of employment?Do you want to work where your professional growth and development are a priority?Can you follow up with scheduling internal and external referral appointments?Do you have the ability to identifying patient correspondence, sorting and identifying mail and faxes?Can you help patients get the correct information they need with insurance carriers, and other healthcare agencies?Are you willing to Contribute to the team effort by supporting all team members?Yes? Please click here to apply for the position of Care Coordinator at the Lynn Community Health Center.In this role you will:Communicates effectively and professionally with all individuals internally and externally, including health record documentation.Prints daily schedule for team huddles.Serves as liaison between LCHC clinical areas, patients and other agencies to ensure continuity of patients' care. Tracks and coordinates the completion of forms.Communicates with providers, nurses, parents/patients, agencies regarding form completion.Organizes documents/forms for scanning/faxing.Utilizes EPIC and MGB (Salem) system to access/input information.Works collaboratively with LCHC Referral Navigator to ensure continuity of care.With care team, identifies barriers of care and works to facilitate connections to concrete services to reduce or eliminate barriers to care, including transportation, housing, durable medical equipment, utilities, infant formula, diaper programs, and asthma allergen reduction programs.With members of the care team, obtain records needed for care and treatment as part of the pre-visit prep process, including consult notes, immunization records, and diagnostic imaging results. With members of the care team, identify and outreach to patient in need of health maintenance as part of a comprehensive panel management process, including breast, cervical, and colon cancer screening. With members of the care team, identify and outreach to patients in need of health maintenance as part of a comprehensive disease management process, including diabetes eye and foot exams, spirometry exams for patients with COPD, asthma symptom screening for patients with asthma, and laboratory monitoring for patients with heart failure, diabetes, and hypertension. With members of the care team, identify, set, and monitor self-management goals.Promote patient self-efficacy by assisting patients enroll and navigate the patient portal.Ensure care continuity through a comprehensive patient check-out process includingEntering patient recallScheduling patient follow up with LCHC medical, mental, behavioral health, dental, vision, and specialty providers, as appropriateConnecting patient to LCHC referral navigators for needed referrals and diagnostic imaging schedulingEnsures proper use of all office equipment (fax, copier, PC, email, practice management software, printers, phones, voicemail, etc) in accordance with office policy. Maintains proper supplies for its use. Immediately reports any malfunction.Additional Duties and Responsibilities:LCHC CC may serve as back up interpreter for providers/nurses, if certified.Assemble patient care documents in need of provider or nurse review/signature.May perform other duties as assigned by supervisor.Attends meetings and seminars to keep abreast of changing needs within the industry and departmentThe successful applicant will offer:The Care Coordinator will possess a high school diploma or equivalent and have strong organizational skills with demonstrated proficiency in computer applications (Microsoft Office). Graduate of a medical secretary program, preferred. Associates or Bachelor's degree is a plus. Excellent communication skills (written and oral) professional demeanor, good problem solving skills, organized and detail-orientedUnderstanding of Medicare, Medicaid and managed health care plans are necessary qualifications for this position. English / Spanish bilingual ability is preferred.Please apply now and grow with LCHCThank you !

Keywords: Lynn Community Health Center, Lynn , Care Coordinator, Other , Lynn, Massachusetts